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PAYMENT SECURITY

1. Corporate Identity and Registration

All transactions on saintlaurentsursave.fr are managed by East Ocean Crystal Pte Ltd, a fully registered legal entity in Singapore with Tax Identification Number (NIF) 199907474C. Our registered office and main shipping center are located at 39 Genting Ln, Singapore 349554. For clarity and transparency, the invoice descriptor on your financial statements will appear as East Ocean Crystal Pte Ltd.

2. Secure Payment Processing

We utilise Stripe as our primary payment processor to facilitate all customer transactions. Stripe operates as an independent service provider that conducts systematic risk assessments and monitors for irregular transaction patterns to maintain the integrity of the payment environment. By using this service, your sensitive financial information is handled through industry-standard encryption protocols.

3. Seamless Checkout Experience

Customers are not required to maintain or log into a Stripe account to complete a purchase. Payment is processed directly at checkout. Once a transaction is successfully verified, the preparation and dispatch of your order will proceed in accordance with our established Shipping Policy. All payment data is handled with rigorous attention to procedural integrity to protect your information during the transaction.

4. Data Protection and European Compliance

We strictly comply with Singapore laws and the European General Data Protection Regulation (GDPR) and are committed to protecting our customers’ personal data.

  • Cookies: Our website employs a consent-based approach. Non-essential cookies are only activated once a visitor provides explicit consent via our cookie banner.
  • Privacy: Comprehensive details regarding the collection, storage, and processing of your information can be found on our dedicated Privacy Policy page.

5. Accepted Payment Methods

We offer a variety of payment options for your convenience, including:

  • Credit and Debit Cards: Visa, Mastercard, and American Express.
  • Digital Wallets: Apple Pay and Google Pay.
  • Electronic Wallets: Supported regional digital wallet services.

6. Customer Support and Communication

For any enquiries regarding your transaction or payment status, please contact our support team at [email protected]. We are committed to addressing all formal correspondence within 24 to 48 hours.

7. Governance

These terms are governed by the laws of Singapore and the applicable regulatory frameworks of the European Union. By completing a purchase on our website, you acknowledge and agree to these payment processing standards.

Help ?

Legal Entity: East Ocean Crystal Pte Ltd
Company Registration (VAT/NIF): 199907474C
Email: [email protected]
Telephone: +65 68428178
Registered Office Address: 39 Genting Ln, Singapore 349554

Please note:

After order confirmation, the goods will be shipped from our Singapore warehouse within 1-2 business days, and the estimated delivery time is 2-6 business days.

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